Career Track

How long at current company:

I have 25 years of work experience, all of which have been with Infosys.

Most important career influencer:

The environment at Infosys which includes the value system, the open mentoring system, approachability and meritocracy has been an important career influencer. This is in conjunction with the personal touch practiced by the founding members of the organization, which gets me to work everyday to make a difference. 

Decision I wish I could do over:

There’s no decision significant enough to require a complete revisit. Every experience had some learning in one form or other.

Vision

The next big thing for my industry will be:

• Cloud computing: There is immense potential in cloud computing. Customers essentially get cost benefits by the change in the investment model. Cloud computing also allows organizations to grow their infrastructure on demand and therefore costs get pegged to actual usage.
  
  
  
• Unified Communications: Organizations run on information and UC facilitates the flow of information to speed the decision-making process, to respond more quickly to customers, and reduce latency in employee communications.
   

Advice for future CIOs:

CIOs today have become central figures in the management of business transformation—they are central to either enabling or inhibiting change. CIOs are increasingly challenged to align technology opportunities with business strategies better, faster and cheaper than their competitors. They will need to transform existing relationships in the business units and uncover IT-enabled business opportunities in the enterprise. They need to spearhead the development of organization-wide policies for information governance. They will also need to rush new tools and standards into the organization to make IT infrastructure as flexible, scalable and adaptable as possible.

On the Job

Top three initiatives:

1. Sustainability initiative (IT landscape)
   
   
2. Unified Communications to drive an effective collaboration platform
   
   
3. IT asset optimization

How I measure IT effectiveness:

Every project is mandated to capture the baseline. Further, post implementation, every project is analyzed for enhancing existing metrics. These details not only drive prioritization but also ensure that projects are aligned to the organization strategy and/or meet the requirements of the user base for better CSAT results.

CIO Unplugged

Leisure activities:

I’m interested in golf and riding super bikes. I enjoy spending my leisure time watching movies and auto sports.

If I weren't a CIO...I'd be running a global business unit.