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Rank Business Intelligence & Analytics and Risk Mitigation & Governance as top two priorities for the future
NC News Network, November 20, 2009, 1000 hrs
IBMrecently unveiled the findings of its global study of more than 2,500 Chief Information Officers (CIOs), including those from India. According to the India Point of View (PoV) of this study, Indian CIOs appear to be more progressive as compared to their global counterparts. The India PoV reveals that Indian CIOs are looking to ‘make innovation real’ and ‘expand business impact’ for their respective organizations.
In the study done with CIOs across 78 countries and 19 industries, 100 Indian CIOs from organizations of all size were interviewed. The PoV finds that across majority of survey questions, responses of Indian CIOs appeared to indicate that they are more progressive and visionary as compared to their global counterparts.
Some of the key findings of the India PoV of the CIO Study 2009 are as below:
- 64% Indian CIOs proactively push IT as an innovation element compared to 55% of global CIOs.
- 64% of Indian CIOs anticipate standardized and low-cost business processes to be a reality within their organization. Repeatability and simplicity seem to be more important than the unique character of the process itself. Only 53% global CIOs share this view.
- Over 70% Indian CIOs expect to explore newer channels for end-customer interactions and anticipate greater levels of integration and transparency with customers in the next five years. Global responses rank between 56-64%.
- One key area where Global CIOs rank ahead of Indian CIOs is around proactively crafting data into actionable information. However, this is also an area which both global and Indian CIOs have ranked as #1 for their visionary plans for future.
- 56% of Indian CIOs decide on business strategy as a member of the senior management team. Globally, this number is only 33%.
The starkest contrast between what Global CIOs and Indian CIOs pointed out among their top most challenges for future was related to budgets. 45% of Global CIOs saw this as a challenge versus only 28% of Indian CIOs. Clearly, IT budgets aren’t something that is bothering Indian CIOs as much as their global peers.
Indian CIOs also gave significantly higher ranking to areas like Green IT as compared to global peers. Concepts such as SOA, Web services and Business Process Management which are fairly new concepts within the last five years for most CIOs, have obtained a firm position in the top innovation list in this study.
Due to increasing adoption of online business, the traditional way of doing business is undergoing sea change in India. Online business brings with it risk related to data security and keeping pace with tech advancements. And this gets represented in the survey, where security factors rank high as the challenge.
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