NWC News Network, July 24 2008, 1100 hrs
Satyam Computer Services, a consulting and information technology services provider, announced that it has signed an agreement with Infospectrum to provide enhanced service to operators, third-party maintainance, repair and overhaul (MRO) and component repair providers in the global aviation industry. Headquartered in Los Angeles, Infospectrum provides custom and packaged software to global customers in the aviation, aerospace and defense, complex manufacturing, maritime and telecommunications industries.
The services provider will add value to the alliance through its global implementation and support capabilities, as well as its skills in system configuration and installation, functional and technical training, integration, and remote hosting in a software-as-a-service (SaaS) model. Infospectrum will provide its advanced, web-based infoTRAK suite of enterprise and supply chain software products that support maintenance & repair, engineering and asset lifecycle management. The modular suite uses a ‘next-generation’ web-services architecture that allows both single- and multi-facility operators, MRO service and component repair providers to streamline and automate business processes. The suite’s real-time integrated planning, execution and lifecycle information management capabilities also allow commercial and government organizations to increase efficiency and capacity utilization, decrease maintenance and repair time, and optimize inventory and parts availability, while providing electronic history tracking and lifecycle analysis for complete regulatory compliance, improved service and asset availability.
"Our strength lies in our global delivery model for affordable services, particularly in MRO environments, where Infospectrum has an established customer base and proven technology. By teaming with Infospectrum, we demonstrate our commitment to deliver unmatched vertical solutions. The combination of Infospectrum’s innovative solutions and Satyam's world-class services will be especially valuable for aviation companies," said Saikrishna Mandapaty, a Senior Vice President of Satyam’s Travel and Logistics Practice.
Infospectrum will leverage its product innovation and support center in Hyderabad, where the service provider is headquartered. The organizations will collaborate to integrate clients’ enterprise resource planning systems with other maintenance systems, on-board aircraft, or other flight operations systems. In doing so, they will streamline the entire maintenance and repair workflow and improve communication throughout the enterprise and supply chain.
“The partnership also strengthens our global reach, particularly in the Middle East and Asia, where there is a growing demand for MRO technology and services, and where Satyam has a strong, established presence," said Infospectrum President Suresh Iyer.
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