NWC News Network, June 22 2007, 1000 hrs
IBM has partnered with the National Institute of Design, SP Jain Institute of Management and Research, Mumbai, and the Nirma Institute of Management in Ahmedabad to develop and promote a collaborative "Service, Science, Management, and Engineering ( SSME) curriculum.
The tech major initiated these partnerships at the first India SSME 2007 conference held in Bangalore yesterday. It also signed a memorandum of understanding with the Indian School of Business -Hyderabad (ISB), and is working closely with Indian Institute of Management-Bangalore, IITs and Indian Institute of Science to advance SSME research in the region.
C Mohan, IBM Fellow and Chief Scientist, IBM India, said, “The new academic initiative is designed to prepare graduate students for careers in the evolving multidisciplinary field of services management.” In the 1950s, IBM made a similar effort to help establish computer science as a new academic discipline.”
National Institute of Design (NID) and IBM will jointly study design phase of services across different industry verticals to develop services design jumpstart framework which will help to benefit IT service curriculum development, he said.
SP Jain Institute of Management & Research and IBM would study IT deployment services management model. The study results will help SPJIMR and IBM to develop a courseware in services design.
Nirma Institute of Management has teamed with IBM to study managed deployment of e-governance services. The study result would provide guidance in managing the IT-based system deployment of e-government projects particularly in the area of citizen services and to contribute in developing a courseware on similar services.
"We clearly need to develop a more systematic approach to services innovation if we are to sustain this vital new sector in the economy," said Guruduth Banavar, Associate Director, IBM India Research Laboratory, Bangalore. "It is critical that we work with universities to create curricula that provide students entering the workforce with skills and training needed for growing our services business."
The new programs draws on research and teaching in the fields of computer science, computer engineering, business strategy, and management sciences to help students develop the skills required in a technology-based, services-led economy.
“We are working with top business and academic leaders across the globe to bridge the future skill gap in the global services economy,” said Amol Mahmuni, IBM India University Relations Program Director. “By making innovation a national priority – India is marking itself to become a dominant player in the global economy. IBM realizes that promise and potential of India’s most valuable resource – its talent – can be untapped through academic collaboration. Currently, IBM is actively working with more than 740 engineering colleges to help students build 21st century skills on the latest tools, technologies and trends.”
The goal of the SSME discipline is to drive productivity, quality, and sustainability of services, while making the learning rates and innovation rates more predictable across the service sector, especially in complex organization to organization services including business to business, nation to nation and government to population. This new academic discipline brings together ongoing work in fields of computer science, management science, and social science to develop skills required in a services-led economy.
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